Sales Policy

Sales Policy for GemGrandeur is effective as of October 29, 2024.

At GemGrandeur, we are committed to providing our customers with high-quality jewelry and a seamless shopping experience. Please review our Sales Policy below to understand our terms and conditions regarding sales, purchases, and promotions.

1. Pricing

All prices listed on our website are in U.S. dollars (USD) and are subject to change without prior notice. Prices at the time of purchase are final and will not be adjusted for subsequent price changes.

2. Sales and Promotions

From time to time, GemGrandeur may offer sales and promotions. These promotions are subject to specific terms and conditions, which will be clearly stated at the time of the promotion. Discounts are not applicable to previous purchases and cannot be combined with other offers unless explicitly stated.

3. Order Acceptance

All orders are subject to acceptance by GemGrandeur. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Fraudulent activity or suspected fraud

If we cancel your order after you have already made a payment, we will issue a full refund to your original payment method.

4. Payment

We accept various payment methods, including credit cards and third-party payment processors (such as PayPal). By placing an order, you agree to provide accurate payment information and authorize us to charge your selected payment method.

5. Order Confirmation

After placing an order, you will receive an order confirmation email summarizing the details of your purchase. This confirmation does not guarantee the acceptance of your order but serves as acknowledgment of your order request.

6. Shipping and Delivery

Shipping costs will be calculated at checkout based on the selected shipping method and destination. We aim to process and ship all orders within [insert processing time, e.g., 2-5 business days]. Delivery times may vary depending on the shipping method chosen and the destination.

7. Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@gemgrandeur.com. Once an order has been processed and shipped, it cannot be canceled, and you will need to follow our returns process.

8. Sales Tax

Sales tax will be applied to orders based on the applicable state and local tax laws. The tax amount will be calculated at checkout and included in your order total.

9. Limitation of Liability

GemGrandeur shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability is limited to the amount paid by you for the product in question.

10. Contact Us

If you have any questions or concerns regarding our Sales Policy, please reach out to us:

  • Address: 123 Maple Street, Springfield, IL 62701
    Phone Number: +1 217-555-0123
    Email: info@gemgrandeur.com
    Website : gemgrandeur.com